Privacy Policy

1. Controller

New Delta Europe B.V., Steenovenweg 36, 5708HN Helmond, The Netherlands, is responsible for the processing of personal data described here.

2. What we collect

We may collect contact details, order details, payment and invoice information, support correspondence, device and usage data, and any other information you send to us.

3. Why we process data

We process personal data to handle orders, deliver products, provide customer support, manage returns and warranties, prevent fraud, comply with legal obligations, and improve our services. Where necessary, we rely on contract performance, legal obligation, legitimate interests, or consent as the legal basis.

4. Sharing

We may share data with payment providers, logistics partners, IT and hosting providers, and professional advisers where this is necessary to operate the business. These parties are required to handle data appropriately.

5. Retention

We keep personal data only as long as needed for the relevant purpose or as required by tax, accounting, product safety, or other applicable law.

6. Your rights

You may have the right to access, correct, delete, restrict, or object to processing, and to withdraw consent where processing is based on consent. You may also have the right to data portability in applicable cases.

7. Cookies

We intend to use only strictly necessary cookies unless additional analytics or marketing tools are added. If non-essential cookies are introduced, consent will be requested before those cookies are set, and this policy will be updated accordingly.

8. Complaints

If you have concerns about how we process your data, contact support@vibesta.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

9. Changes

We may update this policy when our practices or legal requirements change. The latest version published on the website applies from the time of publication unless stated otherwise.